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Some Playlists Don't Appear on iPhone

dj1031
Local Performer

Half of my playlists are not showing up on my iPhone but they show up on my laptop.

How do I get my playlists restored on my iPhone?

 

Moderator Edit: Changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi, @dj1031. 👋

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

This also means that if you see your playlists on the computer, they should be available from your iPhone device.

I would recommend making sure you're logged into your correct account.

If so, let's try uninstalling/reinstalling using these steps.

Let me know how it goes.

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024

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AlyssaPandora
Community Manager
Community Manager

Hi, @dj1031. 👋

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

This also means that if you see your playlists on the computer, they should be available from your iPhone device.

I would recommend making sure you're logged into your correct account.

If so, let's try uninstalling/reinstalling using these steps.

Let me know how it goes.

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024
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