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Stops working

Craigmack10304
Underground

I listen to my Pandora while I’m at work. Numerous times throughout the day the app will shut off and I will have to turn it back on again. It also starts the song all over again when restarting the app. Anyone else with this problem?

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2 Replies

TannerPandora
Moderator
Moderator

Hi @Craigmack10304 

Is this happening on a particular device like a computer or your mobile?

If on a computer:

  • What is the browser and version:

If on mobile:

  • What is the make and model:
  • OS version:
  • Pandora version:
  • Are you connected to your work WiFi or cellular?

Thanks for the additional details.


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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Craigmack10304
Underground

iPhone 8 and 16. I listen to downloaded albums but not offline mode. Using cellular data. The WiFi **ahem** which why i download the albums. I have found that I leave the phones charging and the app open that’s the only way it doesn’t shut off or close

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