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Thumbs Up Playlist

xrayman7040
Local Performer

I use Apple Carplay with my Iphone.  Last week my Thumbs Up Playlist vanished never to be seen again. It is my favorite feature.  How do I get it back?

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3 Replies

AdamPandora
Community Manager
Community Manager

@xrayman7040 I'm showing your My Thumbs Up playlist is still in your collection.

Can you please send me a screenshot of what you see when sorting your collection by Playlists on your phone?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.


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xrayman7040
Local Performer
Thank you for your response. The problem lies in my car with Apple car
play. I can see and use my thumbs up playlist on my phone but all my
channels come up except my "Thumbs Up" Playlist that was showing for
months. I am not sure of the specifics of the phone screen shot you would
like.

Thank You,
William
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MariaPandora
Moderator
Moderator

I see @xrayman7040 , can you tell me more about this please?

Is there an error message? If so, what does it say? Are you connected to cellular data when this is happening or is it happening once you loose connection and go to offline mode?

Regarding the screenshot, if it is from your car, can you please take a picture of what it shows on your car screen when looking for the "my thumbs up" playlist? 

Let me know.

 

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