Trouble Listening from iPad

[Stubbs1946]

So, iPad won’t work?

[AlyssaPandora · Accepted solution]

Hey there, @Stubbs1946. 👋

If you were experiencing playback issues on your iPad or other devices yesterday, we should be back up and running. Please give it another try, and let me know if you still have trouble.

Thanks so much for posting on the community! 🎧

[ronnor42]

it still says please check you

[AlyssaPandora]

Hi, @ronnor42. 👋

Sounds like you're receiving an error message when you attempt to listen from your iPad device.

Could you share exactly what the error message says?

In the meantime, I would recommend running through these steps while I have trace enabled on your Pandora account: iOS Troubleshooting

Let me know if the steps help. 🎧

[ronnor42]

the message says something like check with your provider.I just got a new
modum on my computer .do not know if that has something to do with it .i
also have not backed it up in years i am not very smart when it comes to
anything electronic. now the whole i pad is completely down.

[AlyssaPandora]

@ronnor42 No worries. 

First, I would recommend making sure your iPad connected to your home WiFi / internet. You'll need an internet connection in order to stream Pandora from your iPad device. 

1. Go to Settings > Wi-Fi, then turn on Wi-Fi.
2. Tap one of the following: A network: Enter the password, if required.
   • Other: Joins a hidden network. Enter the name of the hidden network, security type, and password.

Hope this helps! 🎧