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iOS 15.0.2: Pandora Causes Other Apps to Crash

NateBarber
Local Performer

Pandora is causing my AppStore and a few other apps to crash. I deleted pandora and the problem went away. This started after ios15.0.0 and continues now 15.0.2 confirmed this with apple support. Won’t allow me to upgrade subscription. 

 

mod edit: changed title for clarity

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AlyssaPandora
Moderator
Moderator

Hi there, @NateBarber. 👋

Thanks for posting about your experience on the Pandora Community.

Looks like your Pandora account is upgraded to a monthly Plus subscription directly through our website. In order to manage your subscription, you would need to make this change using our website using the steps below.

Managing your Subscription from a Mobile Device:

  • Go to the Pandora website.
  • Select the menu icon (three horizontal lines) in the top left.
  • Then tap Subscription. (Log in to your account if prompted.) 

++

Could you clarify a bit more about what happens before you experience crashing?

When listening to Pandora and visiting the App Store, the App Store app crashes?

Would you mind telling me more about your device?

  • Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
  • Carrier:
  • iOS version: 15.0.2
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Do any error messages pop up?

Thanks for your help. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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NateBarber
Local Performer

pandora never stops working only other apps and the App Store. The other apps do not crash but the will not load and the same for the App Store. 
I am about to download the newest update from apple and download pandora again and see if it’s any better.
 
iPhone 12

cSpire 

it was 15.0.1 and 15.0.2

ive deleted pandora multiple time and currently have it deleted so I don’t know which version but I assume the most recent. 
Wi-Fi and cellular 

No error messages

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AlyssaPandora
Moderator
Moderator

Thanks for providing those additional details, @NateBarber. I've gone ahead and shared your feedback / device info with our engineering team for further review. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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