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iOS: Changes Stations When Screen Dims

Jhoyt917
Local Performer

Hi, 

I currently play Pandora on my iPhone 12 Pro. When the screen dims Pandora will switch to the last station under My Collection. This is really annoying, especially while driving. Any help or advice is welcomed. TIA

 

mod edit: changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @Jhoyt917. 👋

It sounds like this happens both in the car and outside of the car, during your listening sessions. I've enabled a trace on your Pandora account to better understand what's happening, and in case we need to share this issue with our engineering team. I would recommend running through these steps: iOS Troubleshooting

Let me know how it goes. 🎧

*Use your mobile device only when conditions allow and as permitted by applicable law.
 
Alyssa | Community Manager
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