HI there, @Bede. 👋
Sorry to hear that you're having trouble. We offer ad-supported Pandora for free. You wouldn't need to upgrade your subscription in order to listen to Pandora for free.
Looks like you've been in touch with our team via email. If you didn't receive their response, please be sure to check your spam / junk folder to make sure it didn't end up there. 📬
If you haven't already, sometimes running through the troubleshooting steps can help with resolving any issues with the Pandora app. You can find those here: iOS Troubleshooting
I hope this information is helpful. 🎧
