cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iOS: HomePod Stops Playing Music After Ads

Srensmon
Local Performer

Hello all - is anyone have an issue with their HomePod mini not continuing to play music after an ad?  The Pandora app continues to play music but no sound comes out for a song or two. I have tried to switch to my phone from the mini but no sound here. 

I tried the suggested resets by unplugging and resetting the mini as well as deleting and reinstalling the pandora app but no luck. 

 

mod edit: changed title for clarity

Labels (3)
61 Replies

MariaPandora
Moderator
Moderator

Hi @Jonny2 , welcome to the Pandora community!

I'm sorry to hear that you are having trouble with your HomePod.

Lets try some troubleshooting steps and see of that helps:

First, let's check if there are any updates available for your HomePod and Pandora apps. Update both as necessary.

If you are up to date, please restart your HomePod device.

After that, try unlinking and relinking your Pandora account.

  • To unlink, open the Home app on your iOS device:
    • Tap the three dots at the top left of the screen
    • Tap Home Settings
    • Tap your iCloud avatar to view personal settings
    • Select Pandora and then Remove Pandora from Home
  • To re-link, open the Pandora app on your iOS device:
    • Open the Pandora app on your iOS device.
    • Go to Profile and tap Settings.
    • Next select Connect with HomePod
    • Then tap Use in Home.

Let me know how it goes!


Maria | Community Moderator
New to the Community? Introduce yourself here
0 Kudos

Jonny2
Local Performer
Hi MariaPandora,

I have tried all of those steps. I have also tried deleting pandora from
my phone and redownloading it. I have tried using my account as linking to
the homepod and also my wife's account. The homepod will still play a
couple of songs and then stop. When i look at my phone I can see the song
is still playing as the time bar is moving, but there is no sounds coming
from the homepod. The only workaround is to press pause on my phone and
press play again. Any other suggestions?

Thanks,

Jon
0 Kudos