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iOS: Music skips when connected to headphones

celdredge
Underground

Hi, I'm using the iOS Pandora app on my iPhone 13 mini. When plugged into headphones, songs skip every time I touch the phone screen. Other audio apps, e.g. Podcasts and Spotify, do not do this so I think it is a software bug.

Has anyone else experienced this? Do you know how to fix it?

I've already tried deleting and reinstalling the app

Thanks!

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@celdredge I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

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celdredge
Underground

Okay thanks Adam

I’m using the Apple headphones that connect thru the charging port

As best I can tell it only skips when the headphones are connected