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iOS: Pandora Won't Play Stations

Goyadi
Local Performer

Why is Pandora not playing on my iPhone app or Xfinity? I have tried restarting my phone and uninstalling the app. My iPhone software is up to date.

 

mod edit: changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @Goyadi. 👋

Sorry to hear that you're having trouble listening across multiple devices. Could you provide a few more details about your iPhone?

  • Device & Generation: iPhone XS Max
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
  • Are you connected to Wi-Fi or cellular data when this is happening?

++

You also mentioned Xfinity - it sounds like you're using your TV device when this happens.

Have any error messages popped up when listening from either device? If so, what exactly does the error message say?

Let me know. 🎧

 

Alyssa | Community Manager
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