Hi there, @SarahLee. ๐
Sorry to hear that you're having trouble when searching on Pandora. Typically, we'd start off with uninstalling / reinstalling the Pandora app on your iPad device using these steps: iOS Troubleshooting
However, it sounds like you have a fresh install of the app.
I'd like to gather more details to share with our engineering team on your behalf.
- Are you noticing any error messages? If so, what exactly does it say?
- Are you connected to Wi-Fi or cellular data when this is happening?
- If not, which wireless carrier are you using?
- iOS version: (Settings > General > About > Version)
- Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
- Could you share an example of when the app closes / crashes?
- Does this happen with a specific artist?
- Are you attempting to search for a new station? Or, play a song on demand?
Thanks for your help with this additional information. ๐ง
SarahLee