iOS: Shuffle and buffering on its own

[Jasonwells2013]

Can someone please explain to me why pandora music is shuffling songs on its own  I looked to make sure I didn’t set it to shuffle and it’s not set to shuffle also it’s been buffering a lot for some reason I checked my internet connection and there is nothing wrong with it please help thank you 

Moderator's edit: Changed title for clarity.

[MariaPandora · Accepted solution]

Hi @Jasonwells2013 , thanks for posting!

Sorry for the trouble. Let's try some troubleshooting steps to see if we can resolve the issue.

First, I recommend rebooting the device by shutting it down entirely, then turning it back on and trying Pandora again.

If you're still having issues, try uninstalling and reinstalling the app (not to worry, we'll keep track of your profile and collection for you).* To do that:

1. Hold down the Pandora icon on your Home screen until all the icons start "shaking."
2. Then tap - in the upper left of the Pandora icon, and confirm that you want to Delete app.
3. Then re-install Pandora via the App Store on your device.

*Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know.

Let me know how it goes!