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iOS: Songs Delayed

Kgy91j
Local Performer

For the last few days I have had a delay between songs. It has been 30 seconds to a minute. Anyone else having these issues?

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AlyssaPandora
Moderator
Moderator

Hey, @Kgy91j. 👋

Sorry to hear that you're having trouble with your songs being delayed. I know how frustrating that could be. I've enabled a trace on your Pandora account in case we need to share this information with our engineering team. 

iOS Troubleshooting:

I recommend rebooting the device by shutting it down entirely, then turning it back on and trying Pandora again.

If you're still having issues, try uninstalling and reinstalling the app (not to worry, we'll keep track of your profile and collection for you).* To do that:

  1. Hold down the Pandora icon on your Home screen until all the icons start "shaking."
  2. Then tap - in the upper left of the Pandora icon, and confirm that you want to Delete app.
  3. Then re-install Pandora via the App Store on your device.

*Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know.

Let me know if this helps. 🎧

 

Alyssa | Community Moderator
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