iOS: Songs skip, offline content won't play, now playing incorrect

[zlackoff]

Been a long-time Pandora user and slowly I feel like the app has gotten buggier and buggier to the point it is getting unbearable. A few things stand out:

1. Songs skip themselves, especially when playing a full album. If I select a specific song there is some ~33% chance that it doesn't start playing and moves directly onto the next song. Sometimes it jumps multiple songs.

2. The wrong song is sometimes displayed in "now playing". It will show the correct song in the bottom bar and when tapping that bottom bar it full-sizes into the wrong song (usually a song that played one or two songs ago). Makes it impossible to like/dislike or see details for the current song.

3. Offline mode very finicky. Some downloaded stations refused to play in offline mode.

These are all things that have worked well in the past. I don't need new features I just want the existing features to work well.

Moderator's edit: Title changed for clarification.

[zlackoff]

By the way I have tried reinstalling the app a few times with no effect.

[LeonPandora]

@zlackoff Welcome to Community!

Sorry to hear you've been having troubles. I would like to report this issue to our engineers. Could you tell me more about your device?
1. Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
2. Carrier:
3. iOS version: (Settings > General > About > Version)
4. Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Thanks for your help with this.

[zlackoff]

Hi, sorry for the delay and thanks for your response.

1. iPhone 11 Pro

2. AT&T

3. iOS 18.4.1

4. 2503.1

I haven't necessarily noticed if there is a pattern with data vs wi-fi but I feel like the issues happen in both cases.

[LeonPandora]

@zlackoffThanks for providing that info.

I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!