I have a song in my collection list that I cannot remove. I have unchecked the “collect” button and it adds it back instantly, which adds it to the top of the collected songs. I have tried to thumbs down the song, still there. I have tried to take it off on my phone and on my laptop and on my desktop. The song is River (King Kavalier Remix) by Bishop Briggs. Please help as I hate this!!! Any help is appreciated!!!
Moderator Edit: Removed Personal Info, Edited title for clarity
@Pookiepieelsa I checked your account on web, and do not see that track in your collection.
Since this issue appears to be specific to your iOS device, I recommend running through the following troubleshooting steps: Troubleshooting for iOS Devices
Let me know how it goes.
@Pookiepieelsa Can you please send me a screenshot of where you are seeing that song?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks for working with me on this.
Hello! Thank you for any help on this! The song is the first on the picture.
@Pookiepieelsa I checked your account on web, and do not see that track in your collection.
Since this issue appears to be specific to your iOS device, I recommend running through the following troubleshooting steps: Troubleshooting for iOS Devices
Let me know how it goes.
Got it! thank you!!
Always happy to help. 😎
Thanks for being a part of the community!