When I search for a new channel it won’t let me hit the play button. It vibrates in my hand like I’ve clicked it but nothing happens. The only channels or songs I can play are the ones listed in my collection. I already tried uninstalling and re-installing
@Alittrell9 I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through our troubleshooting steps once more: Troubleshooting for iOS Devices
Let me know how it goes.
@Alittrell9 Since you are currently upgraded to Pandora Plus, you should get prompted to watch an ad prior to streaming a song on demand.
Could you tell me a bit more about what is happening?
Thanks for working with me on this. 🤝
Hey there, @Alittrell9. 👋
Sorry for the continued trouble.
I would like to report this issue to our engineers. Could you tell me more about your device and experience?
Thanks for your help with this. 🎧