Hi @1ibnena 👋 Thanks for posting and being a part of the Community. I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. In addition, you mention "it stays blank", would you mind sending me a screenshot of what you're seeing so I can take a closer look? Looking forward to your response! ... View more

Hi @julie4 👋 Thanks for posting and being a part of the Community! Sorry to hear that you're unable to play your podcasts on your computer. It seems like you've already tried our troubleshooting steps for Chrome browsers and Firefox browsers. To help investigate, I've enabled a trace on your account, in addition, can you let me know the following: make and model of your computer, does this error message pop up on all podcasts or just the Dave Ramsey Show and Something is Wrong podcast? Lastly, do you know if you are using a VPN? Thanks for the help and looking forward to your response! ... View more

Hi @On3luv  I moved your post to this existing thread under Don't remember the email address on my account. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

Hi @bears5000! Thanks for your interest in Offline Listening! It looks like your account is under our free ad-supported service. Offline Listening is available to Pandora Plus and Pandora Premium subscribers. When you lose your mobile connection, Pandora will alert you with a notification to let you know that we are switching you to one of your offline stations. This way you stay connected to your music without major interruptions. For Pandora Plus subscribers, we will automatically choose up to three of your most-listened-to stations along with Thumbprint Radio* and add them to your offline listening stations. Pandora Premium subscribers, on the other hand, can choose which additional stations, albums, songs, or playlists are downloaded. Both Pandora Plus and Pandora Premium listeners can also switch to Offline Listening at any time, so you can save your data and take the music you love wherever you go. If you're interested in upgrading please visit our website and be sure to be logged into your Pandora account. Let me know if you have any other questions about Offline Listening. I'm happy to help. ... View more

Hi @kchstar74753  Thanks for your first post on the Community! If you're frequently experiencing this issue, I suggest performing troubleshooting steps on your web browser. Please visit the links below to get step-by-step instructions on how to troubleshoot your specific web browser: Google Chrome Troubleshooting Safari Troubleshooting Microsoft Edge Troubleshooting Firefox Troubleshooting If you're using our desktop App, please try out these troubleshooting steps for your PC or Mac. Desktop App Troubleshooting Hope this helps and let me know how it goes! ... View more

Hi @jrteddyt! Thanks for sharing your Christmas playlist! Love the list of songs that were added, especially, Johnny Cash's rendition of Silent Night! If you're up for it, please join our Winter Playlist Challenge and choose 12 songs that remind you of winter. This can include songs about winter weather, holidays, sports, etc. Can't wait to see your list! ... View more

Hi @hectorharvey 👋 While this isn't a current feature, I think this is a great idea to implement on Pandora! There isn't a current feature request for this, (the old one was achieved), I suggest submitting a new request for this feature so other users can vote and get the conversation going. Please visit our Feature Request page to create a new request and hopefully we get to see this feature in the near future! Thanks for working with us and hope this helps! 🤝🎅 ... View more

Hi @hugh009 👋 I moved your original post onto an existing thread under How to delete content from My Collection. Check out the accepted solution to this thread for step by step instructions on how you can delete any songs or albums that have been added to your collection. Hope this helps! ... View more

This looks fun! 1. Let it Snow - Boys 2 Men feat. Brian McKnight 2. Christmas in Harlem - Kanye West 3. Merry Christmas, Happy Holidays - Nsync 4. True Love - Ariana Grande 5. The Christmas Song - Justin Bieber feat. Usher 6. Away in A Manger - Carrie Underwood 7. Player's Ball (Christmas Mix) - OutKast 8. I'll be Home for Christmas - Michael Bublé 9.  This Christmas - Chris Brown 10. Have Yourself a Merry Little Christmas - Whitney Houston   ... View more

Hi @Ally05, @Mary-Nichole,  @Tomatobisque, @Valadrienne03_ , & @BB2006! Glad you all were able to introduce yourself to The Community! Feel free to jump on any thread so that we can get to know you a little more! Hope you all have a safe and fun holiday season! 🎅 See ya around! 👋 ... View more

Hi @teedit, Welcome to the Community and thank you for your first post! We have been unable to reproduce this issue on our end - the I'm Tired of This Song option should still be available to you when streaming Pandora on your computer. When on the Now Playing screen, you should be able to click on the three dots to pull up the menu where that option will show. (see screenshot below) If that option doesn't appear on your end would you mind providing the following: A screenshot of what you're seeing Are you using the desktop app or web browser when listening to Pandora? If using the web browser, which browser are you using (i.e Chrome, Firefox, etc.)? Let us know how it goes and thanks for working with us on this! ... View more

Hi @smiliniis, Welcome to the Community and thank you for your first post! To keep things organized, I moved your original post to Desktop: Shuffle Button is Missing. To shuffle as Pandora Premium user, go to My Collection, and sort the collection by Stations or songs and select Shuffle Stations/songs. You should be able to shuffle your stations or songs through this method.  However, if you're still seeing the shuffle option greyed out, would you mind sending me a screen shot of what you're seeing and the web browser you're using (i.e Chrome, Firefox)?  Let me know if you're still having trouble and I can send you some troubleshooting instructions that we can try! 🎧 ... View more

Hi @splitcane 👋 Thank you for your first post and sorry for any confusion/frustration this may have caused. At this time, Pandora Plus listeners cannot add, delete or swap out which stations will be available for offline listening. In the meantime, if you want to have other offline stations available, try listening to those other stations more (ones that are currently not on your Offline station list). Since we periodically refresh the available stations to you offline (based on your listening habits), we may surprise you by adding them to your list!  In addition, we have an open feature request under Choose your own Offline Station, make sure to upvote this thread, and hopefully, we get to see this feature implemented on our app! Hope this helps! ... View more

Hi @frankswife1976, we would love to take a peek at your playlist and give it a listen! Would you mind sharing that? To share a playlist from a mobile device: From My Collection, find the playlist you'd like to share or sort your collection by Playlists. Next, tap the share icon next to the Play button, copy the link and paste the link on your next reply. To share a playlist from our website: From My Collection locate the name of the playlist you wish to share. Click on the ellipsis (or three dots) for that item. Select Share, select Copy Link, and paste the link on your next reply. Looking forward to hearing that playlist! 😁 ... View more

Hi @Horidd you can view your total listening hours here. Hope this helps! ... View more

Hi @Unhappyuser9999, Thanks for reporting that! If you're having issues accessing that page, I'll provide instructions on how to uninstall and reinstall the app on your iOS device below. iOS Troubleshooting: First, I recommend rebooting the device by shutting it down entirely, then turning it back on and trying Pandora again. If you're still having issues, try uninstalling and reinstalling the app (not to worry, we'll keep track of your profile and collection for you).* To do that: Hold down the Pandora icon on your Home screen until all the icons start "shaking." Then tap - in the upper left of the Pandora icon, and confirm that you want to Delete app. Then re-install Pandora via the App Store on your device. *Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know. Hope this helps, let us know how it goes! ... View more

Hi @Ryanvaughn & @Unhappyuser9999  Thanks for sharing and I apologize for the inconvenience this may have caused. It seem like you both have already tried our accepted solution for this issue, but still experiencing auto-launching when in the vehicle. Next, I would suggest uninstall/reinstalling our app on your phones to see if this helps; as this usually helps with most issues. Please visit here for a step by step process. +++ However, if you're still experiencing the issue, I would like to report this to our engineers. Could you tell me more about your device? Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)  Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for your help with this. 🤝 ... View more

Hi @Joeboogie 👋 Thanks for sharing. It seems like you've already tried out our accepted solution, however, that didn't help with the notification sound for each song change. I've enabled a trace on your account, just in case I need to report this issue to our engineers. In addition, I suggest running through our Android Troubleshooting steps and trying again to see if this helps. ++ If you still have issues, could you please provide a bit more info about your device? Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Let me know if the troubleshooting steps helped.  ... View more