@Tryan715 I'm sorry to hear the troubleshooting steps didn't work. I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details. Thanks for your patience in the meantime!
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@Catfishv4 Welcome to Community! I do see you have an open case with our support team regarding this issue. Please keep an eye out for their email reply and they will be happy to look into this further with you. Thanks for your patience!
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I've got another recommendation: Day-O (The Banana Boat Song). The song itself is not Halloween-themed, but it became famous for a spooky movie. 🎧
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My recommendation is Main Theme: The Addams Family (Vocal Version). I grew up watching The Addams Family movie from 1991 and it's my favorite spooky movie; however, the theme from the TV show is iconic.
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@fastfreddy I'm glad to hear it's working now. If you have any questions, please feel free to write us back and we'll be happy to help. In the meanwhile, happy listening! 🎵
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@fastfreddy Welcome to Community! I'm glad to hear it's working now. I'd also like to mention that that we currently don't support the Brave browser. If it happens again, please try using one of our supported browsers for listening to Pandora, like Firefox, Chrome, Safari, or Microsoft Edge. If the issue persists on the browsers above, please feel free to reach us out and we'll be happy to help. Hope to see you more often on Community!
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@BlueCrew86 Welcome to Community! To keep things in order , I moved your post to this thread: Music Suggestions. You can let us know in this thread your music suggestions that are not currently available on Pandora. Please send in the missing information so I can share it with the team in charge of our content:
Artist:
Track Title:
Album Title:
Album/Song Genre
We look forward to getting to know you and hearing more about the types of music you enjoy.
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@Vincentforty7 Welcome to Community! Sorry to hear that. To clarify, is this happening when you try to listen a specific content or watch an ad? Can you also provide a screenshot of what you're seeing? Looking forward to your reply.
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@Jordan8 Welcome to Community! Sorry to hear you're having troubles listening. Could you tell me a bit more about what you're experiencing? 1. Is this happening when you're listening on your mobile app? Or is it happening when you're connected to a different device or vehicle? 2. If you're listening on your vehicle, are you listening on your Carplay? 3. Is this happening when you're connected to Wi-Fi or cellular data? I look forward to hearing back.
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@jch4 Welcome to Community! Sorry to hear you're having troubles. If you haven't already, let's try the following: iOS Troubleshooting If you continue having troubles after trying the steps above, I'd like to report this to our engineers team. Please provide the following:
Carrier:
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Have you identified any other patterns or notable information?
Looking forward to your reply.
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@TannerG Welcome to Community! I moved your post over to this existing thread: iOS: Unable to Download Offline Content with Premium. I would like to report this issue to our engineers. Could you tell me more about your device?
Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Have you identified any other patterns or notable information? Thanks for your help with this.
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@Kejohnson314 Welcome to Community! I've created an email case with our support team so they can take a deeper look at your account. Someone will be in touch soon via email, please keep a look out for their message. Thanks for your patience.
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@jazzzman52 Welcome to Community! Sorry to hear you're having troubles. Could you confirm you're logged on the same account on your computer and mobile app? If you've confirmed you're in the correct account, is this happening when you're connected to Wi-Fi or cellular data? Looking forward to your reply.
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@okimadoki Welcome to Community! I'm happy to help. Could you provide a screenshot of what you're seeing and the name of some of the tracks you're listening on your Johnny Cash station? I look forward to hearing back.
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@ROBZ75 Welcome to Community! It's not currently possible to download or transfer specific content such as playlists to a different device. If you'd prefer to download music for your personal collection, we recommend buying it from an online music store or authorized retailer. That said, Pandora Premium is currently available on our website, as well as the devices listed here. We are actively working on making Pandora Premium's features available through more devices. For now, you can expand your Pandora Premium experience using Chromecast or Apple AirPlay, or by accessing your collection on some in-car audio systems. Let me know if you have any further questions.
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@Findon I would like to report this issue to our engineers. Could you tell me more about your device?
Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for your help with this.
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@rowdyj Welcome to Community! Sorry to hear you're having troubles. Can you tell me more about what's happening? If you are on a computer, are you listening from:
A Mac or Windows computer?
Our website, or the desktop app? If you're listening from the website, what browser are you using?
Looking forward to your reply.
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@8bitphoenix42 Welcome to Community! Sorry to hear you're having troubles. Could you tell me a bit more about what you're experiencing? 1. Is there an error message? If so, what does it say? 2. Have you tried a different browser? Or is it happening on all browsers? 3. Can you provide me with a screenshot of what you're seeing? Looking forward to your reply.
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@Pjmkm I moved your post over to this existing thread: iOS: Pandora buffers and skips on cellular If you haven't already, you can try the following troubleshooting steps: Troubleshooting for iOS Devices If you're still having troubles after trying these steps, I'm happy to pass your feedback along to our engineering team. Could you tell me more about your device?
Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for your help with this.
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