Thanks for confirming, @TropicalKiwi8.
Sorry those steps didn't help with the issue you're experiencing. I've passed this info along to our engineering team.
Appreciate your patience at this time!
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@RDN Sorry to hear that you're still having trouble with this.
Let's make sure the Pandora app is up to date on your device.
Here's how to update the Pandora app on your Android device:
Open the Google Play Store app.
Touch the menu icon in the upper left and select My apps & games.
Apps with available updates are labeled Update.
Choose any appropriate apps and tap Update.
*In some cases, you may need to restart your device to update an app.*
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Also, which podcast are you having trouble deleting?
Let me know, and I can take a look for you. ✅
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Hey, @Matt271763. 👋
I moved your post over to this existing thread as other listeners have mentioned similar experiences.
I'm very sorry for the trouble you're running into when editing your playlists.
In the meantime, I've shared your details with our engineering team as we have a ticket open to investigate / fix the issue. Your patience is much appreciated while they work on this.
Thanks so much for posting on the community! 🎧
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@TropicalKiwi8 Thanks for providing this helpful info.
I’ve enabled a trace on your Pandora account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps for your Chrome browser.
Let me know if this helps! 🎶
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@BSuttonDC I completely understand where you're coming from. Since Opera isn't a supported browser, I do believe this may be a factor in why you're running into some issues.
Did you try out the desktop app? I suggested this option as I know some listeners like to listen from a specific browser at all times.
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Hey, @Zardiwn. 👋
Which web browser are you using?
Any error messages?
Let me know so I can follow up with some troubleshooting steps.
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Hey, @mjbirdsong21. 👋
I moved your post over to this feature request. The best way to upvote the suggestion is by clicking on the ❤️icon next to the title of this idea on the main Feature Request page, or leaving a comment.
Thanks so much for sharing your thoughts on the community! 🎵
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Hi there, @PrincessSara @Matt271763. 👋
Our engineering team is aware of this issue and are currently investigating what is happening.
Thanks so much for your patience while they work on this!
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Hey there, @Bacon. 👋
At this time, disabling the music from playing when you launch the Pandora app isn't a feature. We do have an existing feature request for this option here.
If you're having trouble with something else, could you provide a bit more info about what is happening?
Thanks so much for posting on the community! 🎶
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Thanks for the additional info, @MarkTomlinson.
Appreciate you taking the time to get back to me with that info. I've created a ticket with engineering and they will look into what is happening. 👍
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Hey there, @TropicalKiwi8. 👋
I moved your post over to the Desktop board as it sounds like you're using a computer.
Could you tell me a bit more about what is happening?
Which web browser are you using?
Are there any other error messages popping up?
If possible, could you capture a screenshot of the error message you're seeing?
Thanks for your help with this!
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Hey there, @Eeoon. 👋
Thanks so much for posting on the community!
If you're still having trouble with this, I would recommend checking out the troubleshooting suggestions for your surround sound speakers by visiting the website of the manufacturer directly.
Feel free to keep us updated on your progress! 🔊
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Hi there, @MarkTomlinson. 👋
I've gone ahead and reported this to our engineering team with the info you've provided on this thread.
Are you receiving any error messages when this happens?
To clarify, this doesn't happen with specific songs - it's a random occurrence?
Thanks so much for your help with this!
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Hey there, @Julia4208. 👋
Thanks for sharing your experience on this thread.
Have you tried disconnecting your Bluetooth speaker from your iOS device and then, re-pairing the two?
If not, I would recommend trying this and making sure that the Pandora app is up-to-date on your iOS device.
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If you still have trouble, could you provide more details about how you're listening?
Device & Generation: (e.g. iPhone 6 / the speaker make & model)
Carrier:
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Are you connected to Wi-Fi or cellular data when this is happening?
Let me know how it goes. 🎼
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@Larkspurss Thanks so much for the information.
I added this a ticket for an issue we're currently investigating. Rest assured, we're looking into this to understand what's going on so we can fix it.
Appreciate your help and patience!
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Thanks so much for your feedback, @Dodi1982.
We completely understand where you're coming from. At this time, those aren't features of Pandora but we appreciate you taking the time to speak up about what you'd like to see implemented.
We do have two existing feature requests for the options you mentioned, if you'd like to check them out.
Scrubbing when listening to a station on Premium
Downloading to SD card
You can share your vote for these two requests by leaving a comment and clicking on the ❤️icon next to the title on the main Feature Request page.
Thanks so much for posting on the community! 🎶
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Hey there, @BSuttonDC. 👋
Sorry to hear that you're having trouble listening after upgrading.
Unfortunately, we don't support the Opera browser. I understand that this may be inconvenient but I would recommend using one of our supported browsers for listening to Pandora, like Firefox, Chrome, Safari, or Internet Explorer.
Let me know if the issue persists in a supported browser, or on our desktop app which can be found here.
Thanks so much for your help with this! 🎶
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