Hi there, @Sunbows. 👋
Thanks for posting about this. Sorry to hear that you're encountering error messages on both your Smart TV and your mobile device.
Android Troubleshooting / Error 3002:
For your Android device, I would recommend these steps: Android Troubleshooting
If you continue to have trouble after those steps, please provide more details for us to share with our engineering team. It's helpful to know:
Model:
Carrier:
Android version (Settings > About Phone):
Pandora version:
If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora
Are you connected to Wi-Fi or cellular data when this is happening?
++
Smart TV Issues:
Could you share a bit more about your other device?
What is the exact error message you receive when listening from your Smart TV?
Are you using your Roku device when this happens?
If not, what is the make and model of your Smart TV?
Which internet / cable service provider do you use?
Let me know. 🎧
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