Hi @mcesupport , thanks for posting! Sorry to hear you have been experiencing some issues with your Pandora. Can you tell me more about what's happening? Are you listening on a computer or on a device If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from the website, what browser are you using? If you are on a device, what is the make and model? Is there an error message? If so, what does it say? Can you post a screenshot of what you're seeing on this thread?  (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) ... View more