Well said, @woody1989. A little honesty will go a long way to asuage frustrated, but loyal customers. Just tell us what you're dealing with so we're not left in the dark.
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Adam - I didn't get a response from my last couple of questions. Is Pandora working on this with their engineers? Are they acknowledging this is a known bug in your system? All the fixes you've outlined above haven't seemed to help anyone with this issue.
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Like most people on this thread we’ve tried all this already. You said you’d get your engineers on this. What do they say? Do they acknowledge this is a widespread issue at this point is Pandora hiding how widespread this issue is?
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With respect, I happened to notice that this thread started in 2020. There’s “patience” and then there’s “We don’t know what we’re doing so we’re stalling.” Can you at least acknowledge that this is a known bug on your end at this point?
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Same problem with songs skipping. Brand new Samsung QN90A wired connection, with high speed internet. App on TV skips. App on phone is fine.
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