@sooparoz I moved your post over to the Other Devices space. Could you tell me a bit more about what is happening What is the make and model of your speaker system (and carrier, if applicable)? Do you connect to this device via bluetooth from your phone? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. 🤝 ... View more