Firstly, Thanks for the help again. Secondly, I have exactly two google accounts.  I logged in to my second google account, and it shows 0 subscriptions, with 0 payment methods.  So I assure you that somehow/someway we've encountered a defect with the software, unless there is another explanation besides what you've indicated: alternate google account I will point out at this time, though, that I have another device, an nvidia shield (android based), that has pandora installed.  Indeed this was the original device that I first installed pandora on.  The account used on that device IS my main account which also shows the subscription associated with it.  In the past (not recently), I tried to upgrade from plus to premium on this device.  I've tried this multiple times, and it failed with an error to the effect 'Premium is not available on this device'. Thirdly, I would be interested in canceling and resubscribing IF I can maintain my thumbprint, and upvote/downvote curation. ... View more

The Pandora app in android does not have a menu icon anywhere in the screen at the stations list: Pandora Stations List What is possible to do, however is select profile in the bottom right of the screen.  Then select the gear symbol in the top right of the screen, then select Subscription.  I can then either click "Get 30 Days Free", or click "Retrieve your subscription".  Either results in the exact same thing, which is a message directing me to Go to my Pandora Android app to get Pandora Premium.  I am on my Pandora Android app.... Subscription screen Thanks for your attempt at helping anyway, though. ... View more