FYI I connected with CAT5 from tv to router. Still a few shutoff instances, but better. So pandora/Samsung need to collaborate Sent from my Verizon, Samsung Galaxy smartphone Get Outlook for Android<> ... View more

I have to say you pandora guys are so attentive to resolving the issue, Samsung has been horrible to work with. Any new ideas? Gonna sign up for subscription tomorrow  ... View more

yes here is the info: UN55TU7000BXZA  2021 model purchased Aug 1 of this year BTW, this condition never happened on my LG that I had inherited and used for 2 years the music app stops and shuts off the entire TV. this does not happen with Netflix, YouTube tv and other apps. had already done a factory reset, rebooted Cox modem, made sure every device had latest software update. am a retired Fiber Optic network engineer, so I know many troubleshooting steps.  am not inclined to try CAT5e cable since even factory default didn't resolve it. so the scary part is, how can a simple app of any kind turn off a TV??? yikes Moderator Edit: Merged posts ... View more

Purchased july 31 2022 Sent from my Verizon, Samsung Galaxy smartphone Get Outlook for Android<> ... View more

All: Pandora app is still shutting down my samsung TV. I have done a factory reset on the TV. that didn't help. then samsung had the motherboard replaced....and it's still happening.  Samsung does not seem to have level 2 tech heads.  HELP HELP HELP sorry for the delay. yes, apple airplay is applicable to pandora, whether you have iphone or apple tv or not. did you disable the soundbar and did the same issue occur? YES! and in the meantime, samsung has replaced the motherboard, while I had also done a factory reset with no solution.  TV does have the latest fw.  Have you any solution? ++ It happens with iHeart and Pandora. ONLY music streaming apps. all other apps OK, ie, Netflix, YouTube, etc etc samsung replaced motherboard, TV is near router. No I am not going to connect with Eth cable. that doesn't make any sense ++ BTW, Samsung absolutely horrible to deal with. And now that there are more of us, Pandora and TV manufacturers need to make their engineers reproduce the problem and have a FW fix. I feel like I am still working as  a fiber optic network engineer. ++ oh yeahm I checked on all updates too ++ yes under system settings. Moderator Edit: Merged posts and format ... View more

It's not the sound bar. Check apple airplay, it should be ON by default. My motherboard had to be replaced Sent from my Verizon, Samsung Galaxy smartphone Get Outlook for Android<> ... View more