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Gansam91
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Re: off line download, stopped working

Hi @Buckhunter1955  Thanks for reaching out and sorry to hear that your offline content goes missing. Please try troubleshooting your offline settings to see if this will help. Please use follow these instructions on how to troubleshoot your offline content. +++ We do have an internal ticket with our engineers about this issue and I would like to add your device details to that ticket. Can you please share the following: Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Thanks for your help with this! ... View more
by Pandora Moderator - Emeritus in iOS
‎02-14-2023 02:06 PM

Re: off line download, stopped working

Hi @Buckhunter1955  Thanks for reaching out and sorry to hear that your offline content goes missing. Please try troubleshooting your offline settings to see if this will help. Please use follow these instructions on how to troubleshoot your offline content. +++ We do have an internal ticket with our engineers about this issue and I would like to add your device details to that ticket. Can you please share the following: Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Thanks for your help with this! ... View more
by Pandora Moderator - Emeritus in iOS
‎02-14-2023 02:06 PM