Thanks for sharing those details, @lkay86.  I'm sorry to hear that you encountered the same same.  If you prefer using Edge as your primary browser, you may find these steps helpful: Edge Troubleshooting In the meantime, I'm glad to hear that it works when using Chrome. The issue sounds browser-related.  Let me know if you try the steps and if it helps. Thank you for sharing that helpful tip! 🎧 ... View more