Hi @pokiboo - Welcome to community. To better understand your issue can you tell me a little more about your experience. When this happens, is playback controlled through your Sonos (on the Sonos app) and the Nuvo interface or directly through your iPhone? In the meantime, I've enabled a trace on your account to help investigate. Since you mention this happening on two separate, very different devices, I would begin with some network troubleshooting to see if it will help. First, shut down both of your devices completely; Then unplug your modem and router, wait five minute, and then plug them back in; Wait five more minutes to allow the modem and router to fully boot back up; Turn your devices back on and try Pandora again.       ... View more