Hi @cincydeb9! Welcome to community. Sorry for any trouble with your Amazon Firestick.
I checked in and I do see that you sent an email to our support team today, 11/17/22, at 7:56am PT. Depending on how busy the support team is, it can sometimes take a little bit of time to receive a response. Someone will follow up as soon as they can.
In the meantime, you can try these steps to see if they help:
Restart your Firestick: To do this, disconnect the Firestick and then plug it back in.
Clear your app data:
From the Home screen, select Settings > Applications > Manage All Installed Applications;
Select Pandora from the list;
From here, clear the cache and/or data. This may help resolve various intermittent performance issues.
Note: clearing data doesn't delete the app itself, but will log you out of Pandora. 3. Uninstall and Reinstall the app:
From the Home screen, select Settings > Applications > Manage All Installed Applications.
Select Pandora from the list.
Click Uninstall.
Reinstall the app by returning to the Pandora app detail page.
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