Hi @mbanner1980
Nice to see you around the Community and thanks for your post.
For organizational purposes, I moved your original post onto the Desktop space, since this is happening on the web.
Could you tell me a bit more about what is happening?
Since you are on a computer, are you listening from:
A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)
Let me know.
... View more