@marnacla Could you confirm that you are logged into your upgraded account on your device? Sometimes, it may help to sign out of Pandora, and then sign back in using the email address associated with your upgraded account. If you are still seeing ads after confirming you are logged in with the correct address, can you please send me a screenshot of the next ad that plays on your account? Also, do these ads play on your collected radio stations, or do they play when you attempt to play a specific song or album on demand? Let me know. ... View more