Same here I'm having the same issue for an hour now
I tried resetting password and still unable to log in both on the app and online. As soon as I try to log in I get the experiencing technical issues message. I am on a Motorola 4G ultra wide Android and it is always worked on this device for many years now. I tried uninstalling reinstalling clearing my cache and storage and even reset my phone and it's still not working.
I've tried all the troubleshooting found here and online and still getting experiencing errors message when trying to log in on app and online. Been a user for many years too
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