@Janie It looks like the Pandora subscription on your account has already expired. You can only access and edit your payment info if you have an active subscription. You will be able to provide your new payment information when you upgrade your account again from the Pandora website. Next, confirm you are logged in with the correct email address. Then, choose your subscription and update your credit card information on the Upgrade page. Please note that any applicable Tax will show in the Order Summary box. I hope this is helpful. Let us know if you have any more questions or concerns.  ... View more