Hi @Pocahontas  Welcome to community! I'm happy to take a look. Can you tell me more about your experience. Are you activating the Pandora app directly on your TV by entering your email and password. Or are you using an activation code? Could you share a picture of what you're seeing when you get stuck? You can include pictures directly here on community, but you'll need to post them on a web or mobile browser. You won't be able to include pictures through the email notification you may receive. Thanks for the help! ... View more