Thanks for following up, @tmhibbo13. Unfortunately, in order to resolve this, you will first need to cancel the subscription you signed up for, and we will then need to set your account back to the free service. Once your account is set up with the free service, you can then resubscribe through our website. To cancel your current subscription through Apple, check out the instructions on this page: Manage subscription: Apple (iTunes) Let me know when you have canceled your subscription, and I will be happy to further assist you from there. ... View more