Apparently I am one of many with the same exact issue, hence landing on this thread. I seriously don't understand why it's so hard to fix such an obvious issue that many users are having whether on the app, a computer, whatever brand of phone or provider. Clearly the shuffle mode does not work and it doesn't appear that there is any sense of urgency to solve it. The thread goes back to 2019 and yet the same issue and question is repeatedly ignored. I'm a new paid subscriber and am starting to debate if this is the right service to stick with. I too have several playlists and they all do the same thing. I hear the same songs over & over in the same order. Skip, skip, skip and still the same results. How can a list with 100s of songs not find a way to play through without picking the same exact, predictable sequence every single time? Just fix the issue already. Stop wasting time asking everyone which list, what phone, blah, blah. You have a known issue and I struggle to believe a programmer somewhere in your company can't figure this out.
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