Hi @Teri4740 ! Welcome to the Pandora community and thanks for posting anbout this! Sorry to hear you've had trouble. We are aware of this issue and believe the problem has been fixed. Would you mind trying once more? If you're still having issues, write me back and let me know the following: Are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you see an error message, let me know what that says. We really appreciate your help with this! ... View more