Thanks for your patience over the weekend, and sorry to hear that those steps didn't help. I was able to locate this thread for others experiencing a similar issue: Microsoft Community: Create desktop shortcuts in Windows 11  If you continue to have trouble with this, I would recommend reaching out to Microsoft for further instructions about how to perform this action as this is outside of our scope of expertise. I hope this information is helpful. Feel free to keep us updated. 👍 ... View more