Hi there, @Pflugerite. 👋
Looks like you have a case open with our support team via email. I would recommend checking your spam / junk folder to make sure their response didn't end up there.
Miles Davis Station:
In the meantime, it sounds like you may need to check the bookmark that you use to access Pandora on your web browse. It should only be: https://www.pandora.com
If there is anything added onto to it (e.g., https://www.pandora.com/#/genres/top), then erase that. That is most likely the problem.
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Web Browser Troubleshooting:
Were you able to try out these steps for your browser? You can find them here: Chrome Troubleshooting
Could you try using a different web browser like Firefox or Microsoft Edge on your Windows computer?
Let me know if the trouble persists. 🎧
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