Just so you know, the standard troubleshooting steps for Android don't apply to this issue. It is clearly a catastrophic bug in your app. Please stop responding to people with these steps as it just clutters up the messages. Also, don't mark messages as solved since they aren't. I know it is wishful thinking on your part to falsely let people know that this is a solution when there isn't. How about responding with an update on your developers progress on fixing this bug? It should be fixed ASAP before all of us just uninstall the app and use Amazon or Spotify instead.Sent from my Verizon, Samsung Galaxy smartphone
Clueless support. Yes, your app launches on any restart of our phones or when it is powered off and back on. No launching of the app, it just starts playing by itself. Unless you do a force stop on the application in settings, it will randomly just play by itself several times a day. Even if you you close the app and background process, it starts itself. If you do a force stop, it goes away until the next restart or valid opening of the app. It really screws up Android Auto as well since it kick-starts it again to auto launch after you leave the car. So, you have to do a force stop every time you are in and out of the car.Sent from my Verizon, Samsung Galaxy smartphone
mod edit: merged comments
... View more