Hi @AudraAnn! Thanks for posting, sorry to hear this is happening in your vehicle. Can you tell me a little  more about your vehicle, phone and experience so I can take a closer look. What is the make, model and year of your vehicle? Do you use an aftermarket stereo? What is the make and model of your phone? How are you connected to your car - Bluetooth or USB? Do you use CarPlay or Android Auto? Have you experienced this issue only when in the car, or also when listening on your phone outside the car, like when connected to a speaker or TV? Thank for the help! Use your mobile device only when conditions allow and as permitted by applicable law. ... View more