@joyceboin I moved your post over to the Desktop space. Could you tell me a bit more about what is happening? If you are on a computer, are you listening from: Our website, or the desktop app? If you're listening from our website, what browser are you using? Is there an error message when the music stops? If so, what does it say? Can you provide me with a screenshot of what you're seeing? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this. ... View more