@jccerda If you are having issues with an unauthorized user and if you have access to a computer, you can take some steps to help protect your account by resetting your password and logging out of all other devices. From a computer: Go to pandora.com and log in to your account. Then click your Profile in the top right corner of the page and select Settings. Next to Account Info click on Edit to change your password. Enter your new password into the password field and Save. You’ll be prompted to you enter your old password in order to be able to proceed with your request. Before selecting Submit, make sure to check the box to Log out of all other devices. If you’ve signed into someone else’s computer, be sure to sign out of your Pandora account once you’re finished. If you do not have access to a computer or require further assistance, please contact our support team.  I hope this helps! ... View more