Hi there, @steinsiekb. 👋 Thanks for reaching out! Sorry to hear that you're having some trouble. The best ways to contact our support team can be found here: How to contact customer service? While we don't provide phone support, I’ve gone ahead and opened an email support case on your behalf.  Since your issue involves account and billing details, our support team will follow up directly via email to ensure your privacy. Please keep an eye on your inbox for their message soon. 📬   ... View more