@Herrera Unfortunately, I do not see any prior contacts from this email address. If you'd like to work on this a bit more, I'm happy to help you over the community. Could you explain what's happening in more detail? The more information you can provide, the better I can help. When this issue occurs:  Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening? Does the app fully close and you are sent back to your device's home screen? Are you listening to a station, album, playlist, or podcast?  Are you connected to Wi-Fi or cellular data?  If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off? Are you using a Bluetooth connection? Let me know. ... View more