@ErikaJ2 The Pandora account connected to your community profile was just created yesterday (03-13-2024).
Additionally, it does not look like you have signed into any mobile devices yet since creating this account.
Since it sounds like you are experiencing this issue on a different account, I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
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