Hi there, @Yousif. 👋
Nice to see you around the community space. Sorry to hear that you're having trouble.
How Pandora Works:
Listening to content on-demand (albums, playlists, individual songs) is an exclusive feature to Pandora Premium. With free ad-supported Pandora, you have the ability to listen to and create stations.
Pandora offers three ways to listen: free ad-supported Pandora, Pandora Plus, and Pandora Premium. Each option offers access to our industry-leading radio and podcast service.
Ad-Supported and Pandora Plus Listeners:
As an ad-supported or Pandora Plus listener, you can access stations designed to introduce you to new music through the artists and songs that you know and love. You can type in your favorite artist or song and Pandora will do the rest. Music that is similar to your musical tastes will play in your station.
When listening to stations, you are able to rate music by giving it a Thumbs Up (meaning you like it and want more music like that on your station) or Thumbs Down (meaning you don't like it, or don't want music like that on this particular station). When you give a song a Thumbs Down, that song will never play again on that station.
We use a similar, personalized approach to help you discover podcasts and recommend new ones to you. Thumb up podcast episodes you love, and we’ll recommend more podcasts like it! Thumb down episodes you don’t like, and we’ll tune our recommendations accordingly.
Pandora Premium Listeners:
Pandora Premium subscribers can enjoy the same service along with the ability to listen to music on-demand and create custom playlists.
If you're interested in listening on-demand, I would recommend trying out Premium Access. You can find out more about how free sessions work here: Premium Access
For more tips on how to use Pandora, check out our help page. Check out more details about Pandora's subscription options here.
Greyed Out Buttons:
There's an existing thread related to your experience here: Android: Player controls become unresponsive
Our engineering team is aware of this issue. In the meantime, I've gone ahead and shared your report with them on an internal ticket. At this time, there are no new updates. Once the moderation team recives one, we'll share on the thread in the accepted solution.
In the meantime, we appreciate your patience during this process. 🎧
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