Hi @DawanaF  Welcome to community! Happy to pass this along to our engineering team. Would you tell me a little more about your device: iOS version Pandora version In the meantime, I've enabled a trace on your account. While this trace is enabled, please uninstall and reinstall the Pandora app on your phone. The next time this happens, let me know the date, time (including time zone) and I'll take a closer look. Thanks for the assist! ... View more