Hi @nedh
Sorry for the delay.
I've reached out to our engineering team for an update. Unfortunately, they have not been able to replicate this issue on their end. As a result, we've not been able to release a fix. However, they continue to investigate what may be happening. It may take us some time and effort across teams to investigate, so I'm not able to provide a specific timeline. In the meantime, since this experience occurs when using the Xfinity remote with voice commands we recommend reaching out to Xfinity Support for additional troubleshooting steps for their device that may not be available to us.
Thank you for your continued patience.
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