Hi @ShellyB73 ! Sorry for the trouble, can you tell me a bit more about what is happening? Is this particular issue happening on a computer, on another device, or across all platforms? If it's happening on a computer: Are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? Can you explain what's exactly happening? Is there an error message? If yes, what exactly does it say? If not, tell me exactly what you see when you go to https://www.pandora.com Let me know! ... View more